Searching Phone Number in DNC Database
You can search for a phone number to see if it exists in your National or Inhouse DNC Database. Refer to the screenshot below.
To perform the search, type in the 10 digit phone number you want to search and select between National, Inhouse, or both. Then click Search. You will see a pop up like the one below.
If the phone number DOES NOT exist in your database, you get the option to ADD the number.
If the phone number DOES exist in your database, you get the option to DELETE the number.
This gives you a good level of control over managing individual requests without dealing with importing from a database. You can search, add, and delete right from the interface.
- If you ADD a number to the DNC, be sure to scrub any dial lists that may contain that phone number.
- When you do scrub, only the current campaign you are managing will be affected.